Shipping Policy
The majority of our items will be shipped for free through FedEx Ground or USPS Priority Mail. Small items ship for free through USPS to the US and other country and its territories. The service used will be dependent on the size and weight of the item, and the location of the buyer. Occasionally, items will have a fixed shipping cost, in which case, these items will ship through FedEx ground, unless they are a freight shipment, which will be specified in the ad. All items will ship out within one business day from the time that the payment order is placed. All orders will receive a tracking number once shipped, through email, as well as on the order details page on your account.
Orders of $499 and above will automatically have signature service applied. If you specifically need signature service added or removed, please contact us before purchasing.
Freight shipping
All of our freight shipments are through Fedex Freight and will ship within one business day from when the order is placed. Please refer to the shipping details within the ad description for the freight shipping details for that specific item. For all freight shipments, the buyer must inspect the item before signing for it. In the event that there is any damage to your shipment, the driver must be notified so that he/she can note the damage in their system. If the damage is minor and the item is still usable, such as a broken accessory on an engine, or a small dent on a body part that is being repainted, have the driver note the damage on the shipping form before you sign for it, and then contact us immediately to help you resolve the issue.
If there is major damage that would render the item unusable, then the buyer would need to refuse the shipment to have them send the item back to us. Very rarely does Fedex Freight process a damage claim for an item if it is not noted while it is being delivered, so if there is any shipping damage to the item, it is your responsibility to acknowledge it while the driver is present. Once a freight shipment is signed for, you are stating that it arrived safely and it will no longer be eligible for any shipping damage claims.
Local Pickup
All items can be picked up at our warehouse in Orlando Florida, and France address and hours at this link. Florida sales tax will apply. The cardholder for the order must be present with ID during the pickup. For local pickup orders, after 14 days from when the order is placed, it will no longer be eligible for cancellation.
International Shipping
We offer international shipping worldwide. We insure the package to the freight forwarding company’s location, but not beyond that point, so it is also advised that shipping insurance is purchased for the second part of the shipping process.
Expedited Shipping
All of our standard shipping options are either Fedex Ground, Fedex Freight, or USPS Priority mail. Expedited shipping is available at extra cost, please contact us before placing your order for available options. All orders with expedited shipping will still need to be placed by 12pm EST to be able to ship out same day. Please note that the buyer is responsible for any expedited shipping cost. In the case of a return, that cost will not be refunded.
